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14 October 2020
Vienna, Austria
MARKETPLACE AUSTRIA FOOD

1:1 Video Call Meetings | Advice & FAQ


BEFORE THE EVENT - TECHNICAL PREPARATIONS

  • Use a desktop computer or laptop where both Webcam and Microphone is installed
    * Check your audio quality, using headphones is highly advised
    * Use a good webcam to improve the image quality
  • Video call meetings can NOT be managed via the b2match Mobile App
  • Check your time-zone
    Log-in and select "Edit my profile" to check your current time zone selection. If this is not the time zone you are located during the meetings please change accordingly.
  • Use Mozilla Firefox, Google Chrome or Opera browser prferably, there might be issues with the Internet Explorer.
  • To make sure that everything is set correctly, please go to your "Meetings" and click on the green camera button "Meeting starts in ..." - this will open the video call feature of your browser. You should be able to see yourself!


DURING THE ONLINE EVENT

  • Access the web platform and be online at least 5-10 minutes before your meetings start.
  • RESPECT the other participants' time and show up to all your meetings.
  • Close your Video Call meeting timely.
    Please leave the call in time as you or your meeting partner can have a subsequent meeting right after. A watch is indicating the remaing meeting time.
  • If an unforeseen circumstance arises and you will not attend a meeting, please cancel your meetings through the platform. This way,the other participant will be notified.


FAQs

How do I join a scheduled meeting?

  • You can access your meeting schedule via Menu "Meetings" in the top right corner.
  • Click the green button "Start meeting" next to your meetings to join the 1:1 meeting Video Call

What options do I have if the meeting partner does not show up timely?

  • Quick reminder to join the Video Call
    Send a message (or phone call) and alert your meeting partner to join the missed Video call.
    This should work well if enough time is left over (e.g. 15+ min) for this scheduled meeting.
  • Re-schedule the meeting
    In case your meeting partner doesn’t reacts immediately on a reminder as indicated above you should re-schedule and postpone the meeting by 1-2 hours.
  • If a meeting can not be managed at the event date itself please use the chat messaging system (open the meeting partners profile) to schedule a phone call or meeting outside this platform

What if my camera or microphone does not work?

Registration

Closed since 14 October 2020

Location

Vienna, Austria

Organised by

Meetings

Participants 126
Meetings 387

Participants

Austria 71
Belarus 1
Bulgaria 2
China 2
Croatia 3
Cyprus 2
Czech Republic 1
France 1
Hungary 5
India 9
Kenya 3
Kosovo 4
Poland 2
Portugal 1
Romania 4
Russia 2
Senegal 3
Serbia 2
Slovenia 1
Spain 2
Ukraine 3
United States 3
Total 127

Participants

Producer 70
Retailer 7
Wholesaler 37
Catering 2
Consultants 11
Total 127